Join us on
Monaco Telecom Privé
An exclusive plan for unique customers
Monaco Telecom Privé: a dedicated offer for unique customers
Monaco Telecom PRIVÉ dedicates its expertise to you and offers you special support for your telecom needs.
With Monaco Telecom PRIVÉ, you can be sure of benefiting from the best technology, total security and complete confidentiality.
Monaco Telecom PRIVÉ has a specific offer to meet the needs of our best customers.
A team of dedicated experts accompanies you and advises you
Your multilingual PRIVE advisor manages all your needs in a relationship of trust. From your mobile offer regardless of your place of residence, to your internet, fixed and television equipment if you are a resident of the Principality. And up to hosting your data in our secure Data Centers in Monaco.
Tailor-made management for complete privacy
A total guarantee of respect for your privacy and the processing of your digital data. Your PRIVÉ advisor receives you in a private space in store. According to your convenience, he can also come directly to your home in Monaco. Your dedicated and prioritized technical support is on call 24/7 and 365 days a year wherever you are for a fast and efficient resolution.
A unique mobile offer designed for our best customers
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Packages covering your voice and mobile internet usage anywhere in the world, specifically designed for frequent travelers.
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Access to the most efficient mobile network in Europe and to 5G throughout Monaco.
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A new smartphone every year to enjoy cutting edge technology.
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A backup SIM card that can be activated anytime wherever you are.
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A complete including against breakage and theft (optional).
The height of technology supporting performance
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A tailor-made internet offer throughout your apartment for optimal coverage in 10Gbps with La Fibre.
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An innovative television solution on Apple TV.
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Digital security and storage services included.
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A dedicated expert technician to ensure your installation.
And little extras… just for you.
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Invitations to flagship events in the Principality (Rolex Masters, Top Marques, Television Festival, sporting events,…).
Your PRIVE advisors
Franck Valenza
- (+33) 06 78 63 26 47
- f.valenza@monaco-telecom.mc
Customer service
99 66 33 00
service.client@monaco-telecom.mc
7 d/7 8am-10pm
Site Map
Boutique Fontvieille
9 Rue du Gabian - 98000 Monaco
Monday to friday 9am-6pm
Saturday 9am-5.30pm
Boutique Monte-Carlo
27 Bd des Moulins - 98000 Monaco
Monday to Friday: 10am–1pm / 2pm–7pm
Tech Corner
Centre de services agréé Apple
9, rue du Gabian - 98000 Monaco
Du lundi au vendredi 10h à 12h / 14h à 17h
Join us
Discover your new virtual assistant, powered by generative artificial intelligence,
accessible directly from our website or via WhatsApp at +377 377 10 000.
This is a first version, which will evolve soon.
What your virtual assistant can do:
Provide you with answers based on the information available on the Monaco Telecom website. If the answers don’t meet your needs, ask it to connect you with a Customer Service advisor, who will take over via chat/message.
Service available from 9 AM to 6 PM.
What your virtual assistant cannot do:
• Respond to personalized requests
• Provide commercial advice
• Determine a price
To handle these requests, the virtual assistant can offer to connect you with an advisor.
The virtual assistant may make mistakes. Do not make any binding decisions based solely on its response.
Monaco Telecom accepts no responsibility in this regard.