Our approach to Corporate Social Responsibility aims to improve access to high-quality digital services for all while managing the impacts of our activities.
Monaco Telecom affirms its role as a key player in the Principality and an integral part of its ecosystem.
Every employee’s commitment is fundamental to our approach. We draw on our shared values of living and working together to integrate the principles of sustainable development and respect into our daily activities.
The Principality of Monaco has committed to reducing its greenhouse gas emissions by 55% by 2030 compared with 1990 levels.
In 2023, we launched a comprehensive audit to assess our carbon footprint and develop our action plan to meet the targets set by Monaco. Achieving this reduction requires concrete action, particularly in the areas of mobility, waste management and energy management.
As a telecommunications provider, our responsibility goes beyond connectivity. Our mission is to support people through the digital transition, giving them the tools, knowledge and confidence they need so that no one in Monaco is left behind.
Within our company, each of us contributes to our shared goals. This spirit also guides our support for local initiatives, including taking part in charity events organised by Monegasque associations. Internally, it also means expanding our prevention and awareness initiatives with local partners.
99 66 33 00
service.client@monaco-telecom.mc
7 d/7 8am-10pm
9 Rue du Gabian - 98000 Monaco
Monday to friday 9am-6pm
Saturday 9am-5.30pm
27 Bd des Moulins - 98000 Monaco
Monday to Friday: 10am–1pm / 2pm–7pm
Centre de services agréé Apple
9, rue du Gabian - 98000 Monaco
Du lundi au vendredi 10h à 12h / 14h à 17h
Discover your new virtual assistant, powered by generative artificial intelligence,
accessible directly from our website or via WhatsApp at +377 377 10 000.
This is a first version, which will evolve soon.
Provide you with answers based on the information available on the Monaco Telecom website. If the answers don’t meet your needs, ask it to connect you with a Customer Service advisor, who will take over via chat/message.
Service available from 9 AM to 6 PM.
• Respond to personalized requests
• Provide commercial advice
• Determine a price
To handle these requests, the virtual assistant can offer to connect you with an advisor.
The virtual assistant may make mistakes. Do not make any binding decisions based solely on its response.
Monaco Telecom accepts no responsibility in this regard.