Monaco Telecom PRIVÉ: dedicated expertise and individual support for your telecom needs.
With Monaco Telecom PRIVÉ, you benefit from the best technology, total security and complete confidentiality.
Monaco Telecom PRIVÉ offers a specific service tailored to the needs of our best customers.
We warmly welcome you to the Principality, at the heart of Mareterra.
To make your move as easy as possible, we are pleased to offer you the opportunity to pre-equip your home with La Fibre Platinum.
This guarantees optimal internet performance, and includes a full range of services.
Simplified procedures, no need to visit a store, your accommodation is connected upon your arrival, our dedicated team takes care of everything.
We also offer personalized support throughout the year. :
• Preliminary analysis of your needs and technical pre-visit included
• Setting up all your digital and audio equipment
• An expert technician for troubleshooting and intervention 6 days a week
• Technical service 7d/7
• A dedicated advisor for all your telecom needs
99 66 33 00
service.client@monaco-telecom.mc
7 d/7 8am-10pm
9 Rue du Gabian - 98000 Monaco
Monday to friday 9am-6pm
Saturday 9am-5.30pm
27 Bd des Moulins - 98000 Monaco
Monday to Friday: 10am–1pm / 2pm–7pm
Centre de services agréé Apple
9, rue du Gabian - 98000 Monaco
Du lundi au vendredi 10h à 12h / 14h à 17h
Discover your new virtual assistant, powered by generative artificial intelligence,
accessible directly from our website or via WhatsApp at +377 377 10 000.
This is a first version, which will evolve soon.
Provide you with answers based on the information available on the Monaco Telecom website. If the answers don’t meet your needs, ask it to connect you with a Customer Service advisor, who will take over via chat/message.
Service available from 9 AM to 6 PM.
• Respond to personalized requests
• Provide commercial advice
• Determine a price
To handle these requests, the virtual assistant can offer to connect you with an advisor.
The virtual assistant may make mistakes. Do not make any binding decisions based solely on its response.
Monaco Telecom accepts no responsibility in this regard.