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Frequently Asked Questions Landline

My plan

> Can I have Voice Mail with my landline?
Yes. The 100 service (built-in answering service) can be activated by dialing *281# from your landline. Follow the instructions to use this free service.


> How does Voice Mail operate?
Please find the instructions here.
> I don't have a ring tone. What should I do?
Read the article Troubleshooting your Landline.
> How do I listen to my voice messages outside Monaco?
Dial your telephone number. When you hear your message, dial your secret code. Your messages are now played.
> Can I transfer my calls to another telephone when I go away?
Yes. Use National Call Forwarding and International Call Forwarding. To learn more about these services, click here.


> How do I have my number unlisted?
Use the service "Non inscription à l'annuaire" (No registration in the phone book).
To subscribe, just download and fill out the form below. Sign it, and send it to us with a copy of your identification.
Click here to download the form.



Customers Service

By e-mail
Click here

By phone
+377 99 66 33 00 

By mail
Monaco Telecom
Service Client
BP 377
98002 Monaco Cedex


9 Rue du Gabian

98000 Monaco

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